Your questions are important to us, here are our most frequent  FAQ; 

How long will it take to custom-create new jewellery?

Depending on what type of jewellery is required it usually takes between 15-25 working days to custom-create most jewellery if we have to create from CAD designing,  however it will only take a few days if you chose from many of the ingredients that make up our range of jewellery, ie for Engagement Rings,  Ingredient 1 (select from a choice of loose diamonds) Ingredient 2 (select from a choice of ring mount settings). 

Can you provide numerous quotations to custom-create jewellery?

Yes we will provide you with as many free no-obligation quotes for any type of custom-created jewellery.


If the quotations are above our budget can we then negotiate a better price without cutting-corners on quality and workmanship?

Yes we will always try to accommodate your budget and try our hardest to meet it, to get you the jewellery you want without any compromise.


Do you supply certified gem-stones?

Yes we supply non-conflict natural & laboratory-grown certified diamonds and gem-stones and only deal with a handful of very reputable diamond & gem suppliers.


Do you offer a jewellery repair service?

Yes we offer a speedy, fully insured jewellery and watch repair service.


Is it only custom-created jewellery that you supply?

We are also suppliers of all types of high quality ready-to-wear jewellery which include, engagement, wedding, eternity & dress rings, earrings, bracelets, pendants and necklaces.

Do you guarantee your work for the custom-created jewellery you supply?

All items supplied and repaired include our lifetime guarantee, lifetime complimentary pro cleaning & polishing.

What deposit would be required on ordering custom-created jewellery?

We ask for a minimum 50% deposit on order which can be paid using a debit/credit card, bank payment, cheque or cash.


Do you offer a mail order/delivery service?

Yes we can deliver your custom-created jewellery and repairs to your home or place of work if you are local to our Harpenden boutique. We can also send your jewellery through Royal Mail's guaranteed next day service free of charge.


Is Loveweds Jewellers a member of any governing association?

We are proud members of the National Association of Jewellers and the British Allied Trades Federation.


When is your Harpenden boutique open?

Our Harpenden store is open Tuesday to Saturday 10-5 (no appointment required, just feel free to call in and chat to Mitch)

01582 761866, 07956 334262 Mobile & Whatsapp

We have a large selection of sample jewellery to show you.